Selected products are advertised on our website (www.bedskzn.co.za). Most of these products are displayed and available to view/purchase in our Ballito showroom. The availability of any of the products can be confirmed with us via telephone (032 946 3874) or email (info@bedskzn.co.za).

The mattress quilting pattern (which is merely aesthetic and does not affect the feel of your mattress) as well as upholstered base colours may vary from that of the swatch or the products displayed in store or on our website due to dye lot variations and the fabric quilting process.
All of our mattresses carry weight recommendations. Please refer to product information online, or in store from a consultant, in order to ensure that a suitable mattress is selected. This is to ensure that the mattress you purchase provides adequate support and comfort. Non-adherence to weight recommendations may affect your guarantee/warranty.

Our goal is to provide the highest product quality and durability, assuring you of the most comfortable night’s sleep. This promise is backed by our Service Warranty – Red Leaf Pty Ltd t/a IRA Bedding/Beds And More warrants its exclusively designed mattresses to the original purchaser against defects in workmanship and materials, excluding the fabric cover, when properly supported by its original base,* regularly turned and/or rotated as per schedule and weight restrictions adhered to.


The prices displayed on our website and in store are quoted in South African Rands, which is valid and effective only in relation to supply in South Africa.

Full payment of the price and delivery charges (where applicable) is required before products will be delivered to or collected by the customer. All delivery charges must be paid in full prior to delivery.

For EFT payments, product will only be released for delivery or collection once the payments reflect on our bank statement. Bank statements may take 2-4 business days to reflect EFT payments. Until such time as payment has been made in full, the product remains the property of Red Leaf Pty Ltd t/a Beds And More

The invoice must be retained as proof of purchase and payment.

Prices on the website and in store are subject to change without notification.


Should the delivery be outside of the Ballito area, the customer will be charged for the cost of delivery – this will be reflected on the appropriate invoice. We will contact the customer to arrange delivery on any week day between 09h00 and 16h30. No deliveries will be made during weekends (unless previously arranged and agreed upon) or on public holidays. Reasonable endeavours will be made to deliver the product on the arranged date and estimated time.

Circumstances that are unforeseen or beyond our control may result in changes to the agreed delivery date and time of which the customer will be telephonically informed and alternative arrangements will be made.

The customer is required to inspect products on delivery.

The customer or the person taking delivery on behalf of the customer will be required to sign a proof of delivery (POD). Unless indicated to the contrary on the POD, it is deemed that the product has been delivered and received in good condition and, where appropriate, in accordance with the customer’s specifications.

The customer must ensure that the place of delivery is accessible; that the product delivered can fit into lifts, staircases or through doors and that all the relevant areas have been cleared prior to delivery. This includes the removal of breakable objects. No products will be hoisted over balconies or through windows. Should hoisting be required, the customer may request this, in advance, at an additional cost, as additional labour will be required. The customer accepts the risk of all damages that may result due to non-compliance by customer. The customer will be charged for additional delivery costs due to failed deliveries, access problems and/or failure to adhere to the appointment time for the delivery/collection. Additionally, should the customer realise on delivery that they purchased the wrong size bed (e.g. they purchased a queen size bed but only a double bed will fit into their space), the customer will be liable for an additional delivery fee to rectify the matter.

We reserve the right to charge storage fees for any incomplete deliveries and this will be payable before completing your delivery. Please liaise with the store should you not be in a position to receive your goods.


The customer or person collecting the product must produce the original invoice in order for Red Leaf Pty Ltd t/a Beds And More to release the product. The person producing the original invoice shall be deemed to be the duly authorised agent of the customer. Unless indicated to the contrary on the collection note it is deemed that the product has been collected and received in good condition and, where appropriate in accordance with the customer’s specifications.

Red Leaf Pty Ltd will not in any way be liable for damage that may occur after the products have been handed to the customer or person collecting on behalf of the customer or during the loading and conveyance thereof. It’s the customer’s responsibility to ensure that a suitable collection vehicle is utilised in order to accommodate the size of the product and that it is loaded and secure to prevent damage.

The customer is also responsible for supplying the necessary consumables e.g. rope etc. to stabilise the product during transportation.


Red Leaf Pty Ltd does not offer storage facilities. In event of a purchase not being collected or delivered within 10 days after the customer has been notified that it is available for collection or delivery a storage fee of R100 per day will be charged for the customer’s account. This storage fee must be settled in full prior to the delivery and release of the product.

Red Leaf Pty Ltd t/a Beds And More will not be held responsible for any loss or damage to your furniture while in our care after you have been notified of required collection or delivery and unable to receive the goods.


The customer will be provided with a quotation for all made to order products as well as CMT (cut, make and trim) products. It is the customer’s responsibility to verify the correctness of all information on the quotation before Red Leaf Pty Ltd t/a Beds And More places an order with its supplier or manufacturers. The customer’s signature on the quotation will confirm verification.

Should a quotation be sent to the customer via email, it is the customer’s responsibility to ensure that the quoted sizes are correct – the deposit or payment against such quotation will confirm verification.
Please note that all mattress toppers, foam cut to size, upholstered headboards, custom-size mattresses as well as non-standard base heights/sizes are considered special orders.

No special orders will be subject to return, exchange or refund. A deposit of at least 50% in advance is required on all special orders, which is subject to forfeiture if the order is cancelled at any time.

The balance is payable in accordance with the paragraph PRICE AND METHOD OF PAYMENT above. Lead time for special orders is dependent on the product -the anticipated lead time will be stated on the invoice. We will inform the customer of any delays. It is acknowledged that products that are subject to special orders may differ from samples due to the considerations set out in paragraph 1 above and it will be so accepted by the customer.


If the subject matter of the sale is the particular product that is on display in the Beds And More showroom as viewed by the customer, then the product is sold to the customer in the specific condition in which it is and the customer agrees to accept the relevant product in that condition.


Care instructions and maintenance advice regarding the use and application of products are provided for all products. Such instructions are available on our website and may be requested via email by contacting us on info@bedskzn.co.za

As with all quality products, your bed will last longer and help you sleep more comfortably if you follow a few simple procedures.

For your comfort and to help extend the life of your mattress, we recommend that:

• You take optimal care of mattress – refer to care instructions (paragraph 8) as well as What To Expect and How To Care For Your New Mattress
• You use a good quality waterproof mattress protector
• You regularly rotate the mattress. We suggest the following rotation schedule:

Mattress Rotation Guide

• Realign the mattress to the base/foundation.
• Rotate the mattress every 2 weeks for the first 3 months, thereafter every 3 months.
• Body shaped impressions will be minimised with regular rotating. Impressions are a normal characteristic of settling comfort layers.
• Do not attempt to rotate the mattress by yourself, as bigger sizes are heavy and could cause personal injury or damage to your mattress.

Please note that: Your new mattress has one sleeping surface; this means that you will never have to turn your mattress over (please note rotation schedule). This mattress has upholstery padding, which increases its longevity and support performance. Do not attempt to sleep on the non-sleep surface of the mattress, as it is not made for that purpose.


Dual-sided mattresses may be provided, on request, and at an additional cost to hospitality clients. Should your housekeeping department require a schedule, additional to the flipping/rotation schedule provided on the mattress, please refer to the below:

Dual-Sided Mattress Rotation Guide


Our Assurance of Quality

Congratulations on your new Ira Bedding sleep set!

Our goal is to provide the highest product quality and durability, assuring you of the most comfortable night’s sleep. This promise is backed by our Service Warranty – Red Leaf Pty Ltd t/a IRA Bedding/Beds And More warrants its exclusively designed mattresses to the original purchaser against defects in workmanship and materials, when properly supported by its original base,* regularly turned and/or rotated as per *schedule and weight restrictions adhered to.


Because we strongly believe in the quality design and craftsmanship of our products they are warranted against manufacturing defects in workmanship and internal components.

The guarantee period is covered by a full factory guarantee against faulty workmanship and faulty components. If we are satisfied that the components or workmanship is faulty, we will repair or replace the product. This does not extend to normal wear and tear or damage cause by abuse, misuse or negligence.

During the guarantee period the cost of repair or replacement of the faulty item in the sleep set will be borne fully by Red Leaf Pty Ltd. Thereafter, in line with the Bedding Industry Standard, the cost will be borne by the customer on a pro-rate basis for the remainder of the Service Warranty Period.

In either case, you must, within the duration of the warranty, provide the original proof of purchase and be the original purchasing customer.

Transport cost is excluded from service warranty.

In the unlikely event that a manufacturing fault develops during the warranty period, please contact us via email info@bedskzn.co.za and supply us with the following information: Product name and size, date and proof of purchase (invoice) and description of complaint.

Upon receiving the required information, the mattress will be inspected within 14 working days and if found to be defective, Red Leaf Pty Ltd, will at its discretion, repair or replace the mattress at no charge to the purchaser during the guarantee/non-pro-rated period (as per table). A pro-rated charge will apply for repairs or replacements supplied following the warranty/non pro-rated period as shown on our Warranty Schedule. Transport cost is excluded from service warranty. Costs involved in transportation of the repaired or replaced mattress is the sole responsibility of the purchaser.

We reserve the right to refuse service and invalidate the warranty when, upon inspection, the sleep set is found to be marked, stained, burnt or in an unsanitary condition or when the product failure is caused by factors other than defective workmanship or materials.

Any and all implied warranties on this product shall not exceed in duration the term of this limited warranty. This warranty begins on the day that you purchase your sleep set. If your sleep set is repaired or replaced, this limited warranty will not be renewed or extended. Please refer to the Warranty Schedule below to determine the length of your warranty.

Red Leaf Pty Ltd t/a Beds And More/Ira Bedding will only be liable to honour a warranty if:

• The defect existed at the time of delivery or manifested during the warranty period;
• The defect did not arise due to normal wear and tear or misuse/abuse by the customer;
• The product concerned is used for the purpose intended
• The customer duly complied with the care instructions and maintenance referred to in paragraph 8 above;
• The customer provides the original invoice
• Red Leaf Pty Ltd’s warranty provides for the free repair or replacement of any faulty component. The customer must at his own cost, deliver and collect the product concerned to and from the store

We recommend the purchase/use of a mattress protector in order to extend the life of your mattress as well as to keep your fabric in excellent condition. However, the warranty does not extend to the mattress fabric, quilting foams or fabrics used to upholster the bases as this is subject to wear and tear associated with use. Furthermore, usage and treatment in the customer’s environment is beyond our control.


The guarantee covers product failure caused by defective workmanship or defective materials ONLY.

1. Guarantee/Warranties do not apply to:

1.1 Transportation or inspection costs

1.2 Defects or damage arising from negligence, abuse or misuse, including (but not limited to) improper maintenance, exposure to water, direct sunlight, coastal air, chemicals, accidents, any use for which the product was not designed nor does it cover ordinary wear and tear; or failure to comply with Red Leaf Pty Ltd t/a Beds And More’s care instructions or specifications.

1.3 Extreme use is considered damaged caused by more than normal wear and tear this includes:
• Improper cleaning/care
• Body fluids (human or animal)
• Placing products in direct sunlight, in close proximity to an open heat or the use of an electric blanket
• Sitting on sides of the mattress which may result in damaged border wires.

1.3 In addition, the Limited Warranty EXCLUDES:

• Mattress fabric, including, but not limited to, tears, pilling, and stitching as usage and treatment in the customer’s environment is beyond our control.
• Mattress Quilting patterns – these are merely aesthetic and do not affect the support or comfort of your mattress
• Comfort preference or suitability for any person’s specific medical condition.
• Bed height and sheet fit.
• Products sold “as is”, “shop-display” or “floor model”
• Spills and/or burns
• Mattress or foundation damage due to abuse (bent or broken border/grid wires, jumping on, walking on or bending the product or abnormal use.
• Mattress damage due to use of an inappropriate foundation. A mattress is designed for full performance when used in conjunction with its matching base/foundation as part of a full sleep set.
• Costs associated with transportation, inspection or removal of products.
• Normal body impressions of up to ±4cm – these are a normal occurrence in your new bed and are an indication of the natural settling of the fillings conforming to your body’s contour and weight distribution. – refer to care instructions (paragraph 8) as well as “What To Expect and How To Care For Your New Mattress” – which is available using the following link: How to care for your new mattress 
• If it is determined that an indentation is caused by misuse, abuse or factors other than a product defect, this warranty will not cover that condition.
• Damages caused by use of an electric blanket, as the high temperature will cause the fillings and fibres in the quilting and comfort layers to compress or flatten.
• Red Leaf Pty Ltd reserves the right to substitute like-quality materials of comparable quality if the original materials are no longer available. We cannot guarantee that the fabric of the replacement piece will match.
• Red Leaf Pty Ltd will not be held liable for incidental or damages, which result through the use of the product.
• As a mattress is considered to be a hygiene item, and may be exposed to bodily fluids, the decision to repair or replace will be at the sole discretion of Red Leaf Pty Ltd.

1.4 Any product found to be in an Unreasonably Unsanitary Condition, meaning the product is so pervasively soiled that 1) an inspector is unable to conduct an appropriate inspection of the condition of the product without being exposed to potentially dangerous bodily fluids, blood borne pathogens, or other substances that could cause significant injury or 2) otherwise suggest that the product has been subjected to misuse well beyond ordinary wear and tear, IS NOT COVERED AND NULIFIES this warranty.


Calculating your charge is quite simple:
Divide the current retail price of the product by the total limited warranty, and then multiply by the number of years since purchase date on your original proof of purchase invoice.

For example:
Current retail price R5000/Total limited warranty 15 years: = R333.33
Number of years since purchase date: = 5 years
Charge for repair or replacement (R333.33 x 5 years) = R1666.66**
**Excludes transport cost

Please note:
• For invalid claims within the warranty/guarantee period, an inspection fee and a transportation fee associated with such an inspection will be charged.
• If the product purchased is no longer available, Red Leaf Pty Ltd t/a Beds And More will use the retail price of a comparable model.
• In order for the limited warranty to be valid, you must be the original purchaser and have purchased the bed from Red Leaf Pty Ltd t/a Beds And More.
• No inspection or warranty will be honoured if an original purchase invoice is not provided
• If identical mattress fabrics/quilting materials are not available at the time of product service, Red Leaf reserves the right to substitute the product or material of equal or higher value.
• In the event that Red Leaf repairs/replaces the mattress or base, this limited warranty/guarantee will not be renewable nor extended, but continued from the original date of purchase.


********************ADD IN BED SPECIFIC WARRANTY TABLE*************************

**The manufacturer’s suggested retail price means the current retail price at the time of warranty claim**

NB: The use of a mattress protector is highly advisable as it can extend the life of your mattress as well as affect your warranty!


Red Leaf Pty Ltd will only be liable for damages that may be suffered by the customer as a result of a wilful or intentional act or omission on the part of Red Leaf Pty Ltd.


Red Leaf Pty Ltd t/a will exchange any damaged or flawed products returned in an unused condition within 5 days of purchase or delivery together with the proof of purchase.

We will check the condition of products presented for exchange or returned as in accordance with Delivery and Collection paragraphs (whichever is applicable) products are deemed to have been supplied in good condition as checked by the customer at the time of purchase, delivery or collection.

Handling fees may be applicable on exchanges/returns.

For public health reasons Red Leaf Pty Ltd t/a Beds And More cannot accept the return of some items. For hygiene reasons we cannot accept the return of linen, mattress protectors, pillows and mattresses that are not in their original packaging unless they are defective. If goods are defective the customer can return them within 5 days of date of purchase provided the goods have been used for their intended purpose, are not soiled or stained and that applicable care instructions have been followed. In the unlikely event of a defective product, please contact us within 24 hours of receiving the product to discuss further steps. Please do not use the product if you have identified a problem. Defective products are replaced at the discretion of Red Leaf Pty Ltd.

No special orders will be subject to exchange/return/refund. Physically altered product s may not be returned. Custom orders are made especially for you. As soon as your deposit is received, your order becomes binding. The production of custom orders to your specifications (colour, size, depth etc.) begins immediately. Therefore, custom orders cannot be cancelled, changed, returned or refunded at any time. Please ensure that the specifications of your order are correct before making the deposit. Refer to paragraph 6.

Should the customer change their mind about a purchase but the product is unflawed or undamaged Red Leaf Pty Ltd t/a Beds And More is not obliged to accept the return. This is in accordance with the South African Consumer Protection Act.

In certain instances, Red Leaf Pty Ltd t/a Beds And More may require an assessment of the goods. We will either repair or replace the defective goods. If in our assessment it is found that the care instructions have not been adhered to, Red Leaf will not accept the return of these goods.


The customer should present the original invoice as proof of purchase for all exchanges and returns. We regret no exchanges, returns or refunds without the original invoice.

1. A) PRODUCTS PURCHASED IN STORE/ COLLECTED: Products should be returned to Red Leaf Pty Ltd t/a Beds And More at the customer’s expense within 10 days of purchase/collection. Red Leaf Pty Ltd to check condition of products being returned as explained in the Exchanges and Returns paragraph.

2. B) PRODUCTS DELIVERED: The customer should check products being delivered immediately (refer to Delivery paragraph) and note any defects on the POD (proof of delivery) document while the delivery team is on site. Such items should be returned immediately on the truck.
Any defects noted after delivery should be photographed and reported to us on info@bedskzn.co.za

In the unlikely event that a product is fundamentally flawed and an exchange or repair is not possible, a refund may be requested (within 30 days).

Once the product has been received and checked by Red Leaf Pty Ltd t/a Beds And More, the customers banking details must be provided to us via email. The refund will be processed by our accounts department upon receipt of this information and will be paid into the bank account provided by the customer. All refunds are paid on either the 15th of the month or at the end of the month, subject to accounts processing cut-offs. Allow 2-4 business days for the refund to reflect.


Only Persian Carpets may be taken on appro. You then have 48 hours to return the product for a refund (subject to an inspection) and no damages. If the product is not returned within 48 hours the sale will be considered concluded and subject to our supply and purchase terms. Red Leaf will not be obliged to refund, exchange or accept a return. The customer will be required to sign a standard appro agreement before stock can be taken out of the store. Any item taken on appro must be paid for in full – should you decide to return the item (within the stipulated 48 hours), a refund will be processed within 24 hours subject to inspection and no damages. No products may be taken on appro over weekends or during the period in which the 48hours fall within a public holiday. Enquire in store for these agreements as well as the relevant terms and conditions


All discount offers exclude “Promo” or “Sale” items, unless otherwise specified. All pricing can be confirmed at in store. All special offers are subject to stock being available.


The store will arrange and confirm the collection with the customer. Please inspect the items on collection and make sure that you sign the POD (proof of delivery). If you do not indicate any product defects on the POD, it will be assumed that stock was received in good order and in accordance with product specifications.
The following collection times apply:
• Monday to Friday: 09:30 – 16:00
• Saturdays – 09:30 – 12:00
• No collection on Sundays or public holidays


Persian carpets and products made from Persian carpets are handmade and some of these products are also vintage/antique. Colour saturation on these products may vary due to them being antique items – this is not a defect nor is it a sign of damage or poor quality.


Some products are hand-carved or hand-crafted and therefore may have markings, colour variations, or scratches. The characteristics mentioned are not defects or signs of damage but rather add to the natural characteristics of the product.

HAND CARVED WOODEN FISH – Each of our fish are hand carved making every piece unique in design and look. Timber movement will occur as it, is a natural product with the wood cracking to form part of the natural characteristics. Please note that sizes mentioned on our website are an approximate only.

HAND CRAFTED BASKETS – Each of our baskets are hand-crafted making every one unique in design and look. Colour variations may occur on an item – this is not a defect – it is a natural part of the ageing/drying process and forms part of the natural characteristics of the baskets. Should the basket be used to house a plant, please note that a pot-plant-saucer should be placed at the bottom of the basket to ensure that the basket does not get wet. Please note that sizes mentioned on our website are an approximate only.


While every effort is made to ensure that the product you buy, corresponds as closely as possible to the sample shown in our store or on our website, slight differences may occur due to dye lot batches, quilting processes or handcrafted techniques. We regret that no responsibility can be accepted for variations.


Red Leaf Pty Ltd t/a Beds And More makes every effort to ensure that the information we provide is correct. However, we cannot be held responsible for any form of misprint or defect. Details of your order should be checked and confirmed by yourself when your order is placed and signed off (We do not hold ourselves responsible for any incorrect orders placed).


Unless any applicable law prescribes otherwise, any agreement made with Red Leaf Pty Ltd t/a Beds And More to buy a product or a connected service, shall be governed by the laws applicable to South Africa.